New Clients

In ensuring that Badminton care make the transition of any new care package as smooth as possible we have implemented:

  • Teams of personal care assistants with the inter personal skills to handle with patients and care most situations
  • Sophisticated Computer software system
  • Introduction of care will be handled by a team Manager/Leader
  • Care delivery pack and assessment by senior staff

Badminton Care follows the national occupational standards in the areas of health and social care, which are built on the following agreed principles of good practice.

  • Balancing peoples rights with their responsibilities to others and to wider society and challenging those who affect the rights of others.
  • Promoting the values of equality and diversity, acknowledging the personal beliefs and preferences of others and promoting anti-discriminatory practice
  • Maintaining the confidentiality of information provided that it does not place other at risk
  • Recognising the effect of the wider, social, political and economic context on health and social well-being and on peoples development
  • Enabling people to develop to their full potential, to be autonomous and self-managing as possible and to have a voice and to be heard
  • Recognising and promoting health and social well-being as a positive concept
  • Balancing the needs of people who use the services with the resources availible and exercising financial probity
  • Developing and maintaining effective relationships with people and maintaining the integrity of these relationships through setting appropriate role boundaries
  • Developing oneself and ones own practice to improve the quality of services offered
  • Work with local authorities towards a joint Policy and procedure for the protection of vulnerable adults
  • Working within statutory and organisational frameworks

As Managers we will

  • Acknowledge and work creatively with any tensions that may exist between the rights and responsibilities of workers and those people for whom services are provided
  • Enable people for whom services are provided to have a voice and bee heard, either by providing opportunities for direct communication or through the advocacy and interpretation services
  • Ensure that appropriate use is made of technology
  • Provide healthy and safe environments for workers and service users
  • Use resources to optimum effect
  • Encourage and support effective working relationships between individual workers and groups of workers
  • Avoid exploitation or oppression
  • Provide support services to optimise the health and social well-being of those who work for them, particularly recognising the stressful nature of the work sector
  • Use feedback from users of service and groups of workers to continuously improve the quality of services offered
  • Build collaborative alliances with other agencies to improve the services offered
  • Work towards a joint Policy and procedure for the protection of vulnerable adults
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